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Noor by NFH

A Note From Noor

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FAQ's

How long does delivery take?

All orders are processed within 1–2 business days.

UK delivery typically takes 2–4 business days.

The delivery time for international orders to the USA typically take 5-8 business days.

We work quickly to ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times may vary depending on your location.

Do you offer free shipping?

Yes, we offer free UK delivery on orders over £30

Which courier do you use?

All UK orders are shipped via Evri. For international parcels to the USA we use Royal Mail International. All parcels come with a tracking number.

Do you accept returns?

Yes, we accept returns within 14 days of delivery. However items must be unworn,unused and in their original condition.

How much does international shipping cost?

International shipping to the USA is £14.00, sent via Royal Mail International Tracked (5–8 business days).

Please note that your order may be subject to customs duties and import taxes upon arrival, which are payable by the recipient. These charges vary and are determined by your local customs authority — we're unable to predict or cover these costs.

What if my parcel is delayed?

nternational parcels can occasionally be held at customs - allow extra time before contacting us.

Can international orders be changed after being placed?

We process orders quickly, so we're unable to guarantee changes once an order is placed. Please contact us at (noorbynfh@gmail.com) as soon as possible and we'll do our best to help before it's dispatched.

What currency will international orders be charged in?

USD for US customers, it will be converted automatically.

Do you accept international returns?

Due to the cost of international shipping, we're unable to accept returns on international orders unless the item is faulty or incorrect.

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